Come rain or shine, the Hong Kong Observation Wheel & AIA Vitality Park aims to stay open for you to enjoy. Your safety comes first, so special arrangements may apply when the Hong Kong Observatory issues inclement weather warnings. Latest updates will be shared on this website, Instagram, Facebook and Red Note.

Hong Kong Observation Wheel & AIA Vitality Park

Standby Signal 1 (T1), Amber Rainstorm or Red Rainstorm

• The HKOW will remain open

Strong Wind Signal 3, 8, 9, or 10 (T3, T8, T9 or T10)

• The HKOW will be closed

• If the T3 Warning is lowered before 16:30, the HKOW will reopen once all safety checks are completed

• If the T3 Warning is lowered after 16:30, the HKOW will remain closed for the day

Black Rainstorm

• The HKOW will be closed

• After all related warning signals are lowered, the HKOW will reopen once all safety checks are completed

Wind Speed 15 m/s and above or Lightning within 10km

• The HKOW will be closed

• After all related warning signals are lowered, HKOW will reopen after safety checks are completed

Affected and unused HKOW tickets

• Affected and unused tickets will remain valid for an extended period of 3 months from the day of the inclement weather

• To exchange your ticket, please visit the Ticket Office on the day of your visit

• Please note that tickets are non-refundable

Events at the AIA Vitality Park

• As the AIA Vitality Park is an outdoor event space, if heavy rain, thunderstorms or other bad weather conditions are forecasted, events at the AIA Vitality Park may be cancelled at the discretion of the Event Organisers.

• The Event Organisers and HKOW will make the best effort to notify participants via email and social media about any changes.

AIA Vitality Hub

We want everyone to enjoy a safe and welcoming space for health and wellness activities. For safety reasons, AIA Vitality Hub sessions may be cancelled during inclement weather. If this happens, we will do our best to notify participants as soon as possible by email, Instagram and Facebook.

Standby Signal 1 (T1), or Amber Rainstorm Signal

• The AIA Vitality Hub will remain open, and all sessions will continue as normal

Strong Wind Signal 3, 8, 9, or 10 (T3, T8, T9 or T10)

• The AIA Vitality Hub will be closed, and all session will be cancelled

• If T3 Signal is lowered before 12:00, adult’s sessions from 17:00 will proceed as normal

• If T3 Signal is lowered after 12:00, all sessions will be cancelled for the day

Red Rainstorm Signal

• Adult’s sessions will continue as normal

• Children’s sessions for ages 6 and below will be cancelled

• If the Red Rainstorm Signal is lowered before 12:00, children’s sessions for ages 6 and below from 17:00 will proceed as normal

• If the Red Rainstorm Warning is lowered after 12:00, all children’s sessions for ages 6 and below will be cancelled

Black Rainstorm Signal

• All sessions will be cancelled

• If the Black Rainstorm Signal is lowered before 12:00, adult’s sessions from 17:00 will proceed as normal

• If the Black Rainstorm Signal is lowered after 12:00, all sessions will be cancelled

Still Have Questions?

• For any enquiries, contact our Customer Experience Team at enquiries@hkow.hk or +852 2339 0777.

• During Black Storm Warnings or Storm Signal 8 (T8) and above, our Customer Experience Team will be available 3 hours after the warning signal is lowered. If the warnings are lowered after 16:30, the Customer Experience Team will only be available the following day.

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